Last Updated on February 16, 2009
Information We Collect
We collect "personally identifiable information" and "automatic information."
"Personally identifiable information" is information that tells us who you are, such as your name, mailing address, email address, phone number, and software license key. We collect personally identifiable information only if you voluntarily choose to provide it to us. We collect this information when you register to use the Site.
You can choose not to provide personally identifiable information to us. However, if you do not provide such information, your ability to use the Site and the services provided thereon will be limited to those web pages available to non-members of the Site.
"Automatic information" is information automatically collected by our web server (which may be hosted by a third-party) that your web browser makes available whenever you visit the Site, including but not limited to browser type, type of computer, and IP address. Automatic information may be associated with personally identifiable information.
This Site also uses "cookies," which are pieces of information that are sent to your computer's hard drive to help our Site recognize you when you return to the Site. Cookies cannot be used to access any personal information from your computer. Cookies are used as a standard practice by many sites. As important as cookies are to our Site, we understand that this might make you uncomfortable. If you would prefer not to accept cookies from our Site or any other site, you can modify the setting on your specific web browser. Please refer to your browser's online help feature or the user's manual for instructions on how to do this. We may tie personal information to cookies.
Use of Information We Collect
Ark uses personally identifiable information for the purpose for which it was provided to us. For example, we may use personally identifiable information that you submit when registering for the Site to establish your online account. We may also use personally identifiable information to send you emails about your account, the Site and our software (including software updates and fixes), respond to emails, provide customer support, and other similar matters.
Ark uses automatic information to customize the visitor's experience, run and maintain the Site, study traffic patterns, and monitor for appropriate software license use.
Cookies will be used to recognize you when you return to the Site.
Disclosure of Information We Collect
Ark will not sell personally identifiable information or non-personally identifiable information to any outside company or third party. Ark may disclose personally identifiable information and non-personally identifiable information to third parties including, without limitation, business partners and distributors.
Access to Your Information
You may access, change, correct and/or update personally identifiable information provided online on your account page. To access your account page, click on the "My Account" link, and then click on "Profile," "Password" or "Email." You may save any changes, corrections and/or updates by clicking the "UPDATE" button.
Privacy of Children
The Site is a general audience web site. We do not intentionally collect personally identifiable information from users of this Site who are under the age of thirteen. If we become aware that a user of our Site is under the age of 13 and has provided an online registration, we will remove that child's personal information from our files.
We maintain physical, electronic and procedural safeguards to reduce the risk of unauthorized access to personal information. Although we employ such safeguards, information transmitted on the Internet and/or stored on systems connected to the Internet is not 100% secure. As a result, we cannot ensure, warrant or guarantee the security or integrity of such information.
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